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Case of the Month — May 2026

Isabel Pelayo Pelayo

10 Unauthorized Hard Inquiries — Removed in 4 Days

A fully documented case from North Hills, CA showing how FCRA § 609 disputes eliminated all 10 hard inquiries from TransUnion, raising the credit score from 704 to 713.

North Hills, CA 10 Hard Inquiries Removed TransUnion

704

Score Before

713

Score After

+9

Points Gained

4

Days to Result

IP

Isabel Pelayo Pelayo

North Hills, California

Verified Client

Before

704

April 27, 2026

+9 pts

After

713

May 1, 2026

300580670740850
ServiceHard Inquiry Removal
BureauTransUnion
Law UsedFCRA § 609 (15 U.S.C. § 1681g)
Inquiries Removed10 of 10 (100%)
MethodCertified Mail + Round 2 Verification
Total Documents52 pages filed
“I couldn't believe it — 10 unauthorized hard inquiries were deleted from my TransUnion report in just 4 days. My score went from 704 to 713 immediately. The dispute letters were incredibly thorough and professional. I had tried other services before and nothing worked this fast.”
IP

Isabel Pelayo Pelayo

Verified Client — North Hills, CA

Laws Applied

FCRA § 609

15 U.S.C. § 1681g

Requires credit bureaus to disclose the sources of information and provide verification upon consumer request.

FCRA § 611

15 U.S.C. § 1681i

Requires bureaus to investigate disputed information within 30 days and correct or delete inaccurate items.

FCRA § 604

15 U.S.C. § 1681b

Defines permissible purpose — entities must have written consumer authorization before accessing credit reports.

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Complete Case Timeline

4-Day Turnaround
April 27, 2026Day 0Discovery

TransUnion Report Pulled

Identified 10 unauthorized hard inquiries on Isabel's credit report across the last 6 years. Dates: 5 from 2020, 4 from 2023, and 1 from 2024. Initial score recorded: 704.

April 28, 2026Day 1Action

FCRA § 609 Round 1 Disputes Sent

10 certified dispute letters sent to TransUnion citing FCRA § 609 (15 U.S.C. § 1681g). All letters sent via USPS certified mail with return receipt. Each letter individually requested verification documentation for each inquiry.

April 29, 2026Day 2Confirmation

TransUnion Acknowledgment

TransUnion confirmed receipt of all 10 dispute letters and began 30-day investigation window. Case assigned reference numbers for each individual inquiry.

April 30, 2026Day 3Escalation

Round 2 — Method of Verification

Sent secondary verification letters to all 10 creditors directly. Requested specific documentation proving lawful pull authorization including: signed consumer consent forms, permissible purpose documentation, and creditor record verification.

May 1, 2026Day 4Victory

TransUnion Results — 10/10 Deletions

TransUnion confirmed deletion of all 10 hard inquiries. Updated credit report reflects complete removal. Score updated immediately: 704 → 713. All 10 creditors failed to provide verification documentation within the FCRA-mandated timeframe.

Legal Foundation — FCRA § 609

This case leveraged FCRA § 609 (15 U.S.C. § 1681g), which requires credit bureaus to provide verification of reported items upon consumer request. When creditors cannot produce signed authorization documentation proving a permissible purpose under FCRA § 604, the inquiries must be deleted under federal law.

TransUnion investigated all 10 inquiries within the 30-day FCRA window. Not a single creditor was able to produce the required verification documentation. As a result, all 10 inquiries were permanently deleted from Isabel's credit report.

Key Legal Statute:

“Every consumer reporting agency shall, upon request, and subject to section 610(a)(1) [§ 1681h], clearly and accurately disclose to the consumer... the nature and substance of the information in the consumer's file...” — 15 U.S.C. § 1681g

How This Applies to You

1

Check Your Report

Pull your free TransUnion, Experian, and Equifax reports to identify unauthorized inquiries.

2

Document Everything

Each inquiry must have written consent. If the creditor can't prove it, they must delete it.

3

Use Certified Mail

Always send disputes via USPS certified mail with return receipt for legal proof.

4

Follow Up in 30 Days

Bureaus have 30 days to respond. If they don't, the item must be removed by default.

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